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Ordering, Delivery and Deposits

Delivery Costs

Free delivery on all orders over £99.

For those orders under £100 a charge of £5 will be applied for postage and packing. This postage will be 1st class recorded and required to be signed for.

Ordering

To order from the current ready to wear collection, please add the item that you wish to order to the cart and follow checkout instructions. All prices include VAT.

To order an existing ready to wear in a bespoke colour, please select bespoke from the drop down which will direct you to the contact us page and generate an online enquiry for you. We will respond to you within 24 hrs. 

To book a bespoke item, please use the contact us section to arrange an appointment with James Steward.

Deposits

For all bespoke orders, all deposits paid are non refundable and are required to proceed your order through the process of dress making.  

Delivery

All items are delivered by Royal Mail. If your selected item is in stock, your order will be dispatched the same day if placed by 2pm. Orders received after 2pm will be dispatched the following day. If you wish to have a special delivery service, please contact us and additional charges will apply.

Non-Delivered Goods

In rare occurance that an item is not delivered within the advised delivery time, please contact us. Please report non received parcels within 3 working days or the order date. Any claims after this period cannot be reimbursed.